1. The customer confirms to accept the terms and conditions of this agreement stated below.
2. The expression "The Company" below means "Tom Lee Music Co., Ltd.".
3. Cheques should be crossed and made payable to "Tom Lee Music Co., Ltd.".
4. Cheques accepted are subject to final clearing.
5. If there is manufacture defect in the goods sold, customers may return the goods sold to the Company for replacement or exchange for other goods of the same or lesser retail price within 10 days of the purchase or delivery whichever is the later. In any event, there shall be no refund of the purchase price paid.
6. The property of the goods shall remain with the Company until payment in full for the goods by the Purchaser.
7. After the Company has accepted a customer's order and deposit for goods, the customer must pay the balance of the purchase price and take delivery of the goods within 30 days from the date of receipt of the deposit, or if the goods are not in stock on the date of receipt of the deposit, within 30 days from the date of the Company notifying the customer that the goods are available for delivery. If a customer fails to pay the balance of the purchase price or take delivery of the goods, the customer is deemed to have repudiated the purchase contract and the Company is entitled to forfeit the deposit paid.
8. The goods will be at the customer's own risk upon delivery. Customers are deemed to have taken delivery of goods at the expiry of 30 days as stipulated in paragraph 7 above. If a customer does not collect the goods within 30 days as aforesaid, the Company may, upon the customer's full payment of the purchase price and upon the customer's request for storage, store the goods up to a maximum period of 6 months, subject to the customer's advance payment of storage charges as follows:
   1. Monthly storage fee for first 3 months (per unit per month):

      Grand Piano	HK$1,500
      Upright Piano, Electone, Digital Piano	HK$1,200
      Other musical instrument	HK$900

   2. Monthly storage fees after the first 3 months shall be 150% of the above fees.
   3. The Company reserves the right to make adjustment of storage fees without prior notice.
9. If a customer does not collect the goods at the end of the 6 months’ storage period, the customer is deemed to have abandoned the goods and the Company may, without prior notice, dispose of the goods without any liability to the customer. All payments of the customer are not refundable.
10. Under no circumstances shall the company entertain any request for change in the ordered item(s).
11. If the customer requests the Company to deliver the goods, the Company shall use reasonable efforts to make delivery to the customer, and in such a case, the Company shall not in any way be liable for any loss or damage suffered or sustained by the customer arising from the delivery or failure to deliver or delay in delivery, save and except for gross negligence of the Company.

In the event of any discrepancy or inconsistency between the English and the Chinese versions of these terms and conditions, the English version shall prevail.